Terms of service

Last Updated: 12/05/26

Welcome to Cartlo. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using Cartlo, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

By using Cartlo, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • The information you provide is accurate and complete.
  • You are responsible for maintaining the confidentiality of your account and password.

We reserve the right to suspend or terminate accounts found to contain false, misleading, or unauthorized information.

2. Pricing and Payment

All prices listed on Cartlo are displayed in Indian Rupees (INR).

We reserve the right to:

  • Change product prices at any time without prior notice
  • Modify or discontinue products or services

Payments must be completed through approved payment methods available on the website.

Cartlo uses secure third-party payment gateways and does not store your card or banking information.

3. Product Descriptions

We strive to ensure that product descriptions, images, pricing, and specifications are accurate.

However:

  • Minor variations in color or appearance may occur due to screen settings or manufacturing differences.
  • We do not guarantee that all product descriptions are completely error-free.

Cartlo reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Order Acceptance

Placing an order on Cartlo does not guarantee acceptance.

We reserve the right to:

  • Cancel or refuse any order
  • Limit quantities purchased
  • Request additional verification before processing orders

If an order is canceled after payment, the refund will be processed according to our refund policy.

5. Shipping and Delivery

We aim to process and deliver orders within the estimated timelines provided on the website.

However:

  • Delivery times may vary depending on location, courier delays, weather conditions, or unforeseen circumstances.
  • Cartlo is not liable for delays caused by third-party logistics providers.

Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

Customers may request returns or refunds according to our Return & Refund Policy.

Products may not qualify for returns if:

  • The product has been used or damaged after delivery
  • The request exceeds the eligible return period
  • The product falls under non-returnable categories

Refunds, if approved, will be processed to the original payment method within a reasonable timeframe.

7. Prohibited Uses

You agree not to use Cartlo:

  • For unlawful or fraudulent activities
  • To distribute malware, spam, or harmful content
  • To violate intellectual property rights
  • To interfere with website functionality or security
  • To misuse customer or company data

Any misuse may result in account suspension and legal action.

8. Intellectual Property

All content on Cartlo, including:

  • Logos
  • Images
  • Text
  • Graphics
  • Website design
  • Product content

is the property of Cartlo or its licensors and may not be copied, reproduced, or distributed without permission.

9. Limitation of Liability

To the maximum extent permitted by law, Cartlo shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Delays in delivery
  • Service interruptions
  • Product misuse by customers

Our total liability shall not exceed the amount paid by the customer for the specific order.

10. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of Cartlo shall fall under the jurisdiction of the courts located in Maharashtra, India.

11. Changes to Terms

Cartlo reserves the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes constitutes acceptance of the revised Terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: Cartlo
Email: cartlo.site@gmail.com
Address: khadka road, aman colony, bhusawal